For example you’ll find there Lynn Shostack’s article.
Sunday, May 23, 2010
Service design research litterature
In this page, created by Jeff Howard, you can find a great sample of articles related to service design. You’ll find the reference of the documents, how to find it (almost all the documents are easy to download with google) and an introduction or quotation of the article. It is really useful and well made. Enjoy it!
For example you’ll find there Lynn Shostack’s article.
For example you’ll find there Lynn Shostack’s article.
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yea it is helpful but I think need some changes in it..
ReplyDeleteCommercial Construction Service Columbus
You can also find some insresting books here http://www.servicedesignbooks.org/
ReplyDeleteI am not sure there are lots of books with complete information about service design practice or methodology, but you surely can find stimulating and inspiring readings in there. Enjoy!